The Three Pillars of Your AI Front Desk

While you’re out in the field, our AI Receptionist coordinates your phone lines, website chat, and inbox.

Let Rex answer questions and lock appointments automatically.

24/7 Voice Receptionist

A custom voice trained to sound like an expert member of your team. It answers live phone calls, fields common customer questions about your pricing or services, and books appointments straight into your calendar when you can't pick up.

Instant SMS & Web Chat

Whether a client texts your business number or clicks the chat bubble on your website, they get a reply in under three seconds. No more waiting around. Our AI assistant handles their details and answers their requests instantly.

Smart Email Manager

Stop letting your inbox back up while you're in the field. Our system automatically reads incoming customer requests, crafts professional replies based on your business rules, and sends alerts to your phone for high-priority opportunities.

Our EASY 4-Step Setup

Your 4-Step Blueprint to Launch

We do all the heavy lifting. You just tell us how you run your shop.

1

The Strategy Blueprint

We jump on a quick 20-minute call to map out exactly how your business operates, what services you offer, and your booking rules.

2

Knowledge Base Creation

We gather your pricing, service areas, and FAQs, converting them into a secure, specialized training manual so Rex knows your business inside and out.

3

Behavior & Voice Training

Our engineering team custom-programs the system, fine-tuning its conversational tone and voice to match your local market seamlessly.

4

System Go-Live 🚀

We plug the assistants into your phone lines. Your 24/7 front desk goes live, securing revenue while you focus on the field.

STILL NOT SURE?

Frequently Asked Questions

What is an AI receptionist?

An AI receptionist is an automated system that answers your business calls 24/7, qualifies callers, books appointments, and sends follow-up messages without any human staff. Rex Madden CPA installs and manages this for you.

How quickly does the AI answer calls?

Our AI responds in under 3 seconds and is available 24 hours a day, 7 days a week, 365 days a year!

Do you serve businesses outside Palm Bay?

Yes! We serve all of Brevard County including Melbourne, Rockledge, Cocoa, Viera, Satellite Beach, Merritt Island, Cape Canaveral, Titusville, and the entire Space Coast area of Florida.

Is there a contract or long-term commitment?

No long-term contracts. Our AI services run on a simple monthly subscription you can cancel anytime. The service pays for itself with the first saved job.

What types of businesses do you work with?

We specialize in contractors, plumbers, electricians, HVAC technicians, roofers, landscapers, and any local service business in Brevard County that loses revenue when calls go unanswered.

How do I get started?

Visit rexmaddencpa.com and book a free strategy call. We’ll walk you through exactly how our AI system works and calculate how much revenue you’re currently losing to missed calls.